Shipping policy
Thank you for shopping with Rivva! We’re so excited for you to receive your order. Please review our shipping details below.
Processing Time
• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Shipping Options & Delivery Times
We currently ship within the United States.
• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
• Free Shipping: on all U.S. orders over $100
Delivery times are estimates and may vary due to postal delays or weather conditions.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. Please allow 24–48 hours for tracking updates to appear.
Incorrect Address
Please double check your shipping details before placing your order. Rivva is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Rivva is not liable for lost or stolen packages after they’ve been marked as delivered by the carrier. If this occurs, please contact your local postal service for assistance.
International Shipping
We currently offer international shipping to select countries. Delivery times vary depending on destination. International customers are responsible for any customs fees or import duties.
Contact Us
If you have any questions or concerns about your shipment, reach out to us at:
📧 Rivvabrand@outlook.com
🌐 www.rivabrand.com